Legal

Privacy Policy

Effective: August 13, 2026
Last updated: August 13, 2026

Modus Operandi, Inc. ("Modus Operandi," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through this website, why we collect it, who we share it with, how long we keep it, and the choices and rights available to you.

This policy applies to modusoperandi.com and any pages that link to it. It does not apply to information we process on behalf of our government and commercial customers under contract. When we process data inside a customer's environment as part of delivering Movia® or a related product or service, that data is governed by our agreement with that customer, not by this policy.

1. Information We Collect

We collect two kinds of information: information you choose to give us, and information collected automatically when you visit.

1.1 Information you provide

We collect personal information when you complete a form on this website, request a demonstration or briefing, download a document, apply for a position, or otherwise contact us. Depending on the form, this may include:

your name;
your work email address;
your telephone number;
your organization or agency;
your role or job title;
any information you choose to include in a free-text field, such as a description of your mission need; and
for job applicants, the contents of a resume or application you submit.

Please do not submit classified, controlled unclassified, export-controlled, or otherwise sensitive government information through any form on this website. This website is not an approved channel for that information. If you need to reach us about a sensitive matter, contact us by telephone and we will arrange an appropriate channel.

We do not collect payment card information through this website, and we do not store payment card numbers here.

1.2 Information collected automatically

When you visit this website, our servers and analytics tools may automatically record:

your IP address, in whole or truncated;
your browser type, device type and operating system;
the pages you view, the time spent on them, and the links you follow;
the referring website or search term that brought you here; and
general geographic location inferred from your IP address, typically at city or region level.

We use this information to understand how the website is used, to diagnose technical problems, and to improve the content we publish.

1.3 Cookies and similar technologies

A cookie is a small text file placed on your device by a website. Cookies allow a site to recognize your browser and to remember information about your visit.

We use:

Strictly necessary cookies, which are required for the website to function, including security and load-balancing functions. These cannot be switched off in our systems.
Analytics cookies, which help us understand how visitors use the website in aggregate.

We do not use cookies to build advertising profiles, we do not run behavioral advertising on this website, and we do not permit third parties to use cookies on this website to track you across other sites for advertising purposes.

You can set your browser to refuse cookies or to alert you when a cookie is being set. If you refuse strictly necessary cookies, parts of the website may not function.

2. How We Use Your Information

We use personal information to:

respond to your inquiry, demonstration request, or briefing request;
provide information about our products, services and capabilities that you have asked for;
evaluate a job application you have submitted;
operate, secure, maintain and improve this website;
detect, investigate and prevent fraud, abuse, or activity that threatens the security of our systems; and
comply with our legal, regulatory and contractual obligations, including obligations arising from our government contracts.

We do not use the information you submit through this website to make automated decisions that produce legal or similarly significant effects about you.

3. Legal Bases for Processing

Where the General Data Protection Regulation ("GDPR") or the UK GDPR applies to our processing, we rely on the following legal bases:

Legitimate interests, where we process business contact information in order to respond to an inquiry, to market our capabilities to organizations, and to secure and improve this website;
Consent, where you have opted in to receive communications from us, which you may withdraw at any time;
Performance of a contract, or steps taken at your request before entering into a contract; and
Legal obligation, where we are required to retain or disclose information by law.

4. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We have not done so in the preceding twelve months.

We disclose personal information only in the following circumstances:

Service providers. We use vendors to host this website, deliver email, provide analytics, and process job applications. They may access personal information only to perform services for us and are contractually prohibited from using it for any other purpose.
Affiliates. We may share information with our parent, subsidiaries or affiliated entities, where they exist, for the purposes described in this policy.
Legal and safety. We may disclose information where we believe in good faith that disclosure is required by law, regulation, subpoena, court order, or lawful government request, or is necessary to protect the rights, property or safety of Modus Operandi, our personnel, our customers, or the public.
Business transfer. If Modus Operandi is involved in a merger, acquisition, financing, reorganization, or sale of all or part of its assets, personal information may be transferred as part of that transaction. We will take reasonable steps to ensure the recipient honors the commitments in this policy, and we will provide notice on this website before your information becomes subject to a materially different policy.

5. How Long We Keep Your Information

We keep personal information only as long as we need it for the purposes described in this policy, and then delete it or render it non-identifiable. In practice:

inquiry and demonstration requests are retained for up to three years from your last interaction with us, so that we can maintain continuity in a long procurement cycle;
job applications are retained for up to two years from submission, unless you ask us to delete them sooner or a longer period is required by law;
website analytics data is retained in identifiable form for up to fourteen months; and
records we are required to keep by law, regulation, or the terms of a government contract are retained for the period that law, regulation or contract requires.

6. How We Protect Your Information

We maintain administrative, technical and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration and destruction. These include encryption of data in transit, access controls limiting access to personnel with a business need, and monitoring of our systems.

Modus Operandi is a cleared defense contractor and applies security practices across our operations that are consistent with our obligations to our government customers.

No method of transmission over the internet and no method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee its absolute security, and any transmission of personal information to us is at your own risk.

7. Your Privacy Rights

We extend the following rights to everyone who contacts us through this website, regardless of where you live, and we do not require you to demonstrate that a particular law applies to you before we will honor a request.

7.1 Rights available to you

Right to know and access. You may ask us to confirm whether we process personal information about you, and to provide a copy of it, along with the categories of information, the sources, the purposes, and the categories of recipients.
Right to correct. You may ask us to correct inaccurate personal information about you.
Right to delete. You may ask us to delete personal information we have collected from you, subject to exceptions where we are required to retain it.
Right to data portability. You may ask us to provide your personal information in a portable, machine-readable format.
Right to opt out of sale or sharing. We do not sell or share personal information, so there is nothing to opt out of. If that ever changes, we will update this policy and provide a clear opt-out mechanism before doing so.
Right to limit use of sensitive personal information. We do not collect sensitive personal information through this website for the purpose of inferring characteristics about you.
Right to non-discrimination. We will not deny you services, charge you a different price, or provide you a different level of service because you exercised a privacy right.
Right to appeal. If we decline your request, you may appeal that decision by replying to our response. We will respond to an appeal within forty-five days and, if we again decline, we will tell you how to contact your state attorney general.

These rights reflect the California Consumer Privacy Act as amended by the California Privacy Rights Act, and the comparable comprehensive privacy laws now in effect across a growing number of US states.

7.2 Opt-out preference signals

We honor the Global Privacy Control ("GPC") and other recognized universal opt-out mechanisms transmitted by your browser or device. Because we do not sell or share personal information, a GPC signal does not change how we handle your data - but we recognize and respect it.

7.3 Additional rights in the EEA, UK and Switzerland

If you are located in the European Economic Area, the United Kingdom or Switzerland, you also have the right to object to processing based on legitimate interests, the right to restrict processing in certain circumstances, the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal, and the right to lodge a complaint with your local supervisory authority.

7.4 How to make a request

Send your request to info@modusoperandi.com with "Privacy Request" in the subject line, or write to us at the postal address in Section 12. Please tell us what you are asking for and give us enough information to locate your records.

We will acknowledge your request promptly and respond within forty-five days, or within one month where the GDPR or UK GDPR applies. If we need more time, we will tell you why and how much longer we need, within the original period.

We must be able to verify your identity before we act on a request. We will ask you to confirm information we already hold. We will not ask you for more information than is necessary. An authorized agent may submit a request on your behalf with written proof of authorization.

8. Email Choices and Marketing Communications

If you no longer wish to receive marketing email from us, use the unsubscribe link in any message, or email info@modusoperandi.com. We will process your request within ten business days, as required by the CAN-SPAM Act, and normally much sooner.

We may still send you non-marketing messages, such as a reply to an inquiry you sent us, or a notice about a legal or security matter.

9. Children's Privacy

This website is directed to business and government professionals. It is not directed to children, and we do not knowingly collect personal information from anyone under 18 years of age.

If you are under 18, please do not submit personal information through this website. If you believe a child has provided us with personal information, contact us at info@modusoperandi.com and we will delete it.

10. International Data Transfers

Modus Operandi is based in the United States and our systems and service providers are located in the United States. If you contact us from outside the United States, your personal information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.

Where we transfer personal information from the EEA, the UK or Switzerland, we rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses, and the UK International Data Transfer Addendum where applicable.

11. Third-Party Links and Services

This website contains links to third-party websites, including our social media profiles and partner marketplaces. We are not responsible for the privacy practices or content of those websites. This policy applies only to modusoperandi.com. We encourage you to read the privacy policy of any website you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make a material change to how we handle personal information, we will provide prominent notice on this website before the change takes effect.

13. Contact Us

Questions, requests or complaints about this policy, or about how we handle personal information:

Email: info@modusoperandi.com

Telephone: 321-473-1400

Modus Operandi, Inc.

Attn: Privacy

304 S. Harbor City Blvd., Suite 100

Melbourne, FL 32901-1382

United States